Make a call
Note: If you're calling a phone number displayed in another application (for example, Outlook or a web browser), use click-to-dial or highlight-to-call.
- Sign in to the Zoom desktop client.
- Click Phone.
- Call a number using one of these methods:
- Number pad: Dial a number using the on-screen or your keyboard number pad, then click the phone icon. If you dial a vanity phone number (the number contains characters), Zoom Phone will automatically convert the letters to numbers when you make the call.
- Copy and paste: Copy and paste a number in the text field, then click the phone icon .
- Search contacts: Type a name or number above the dial pad to search through your internal, external, and synced contacts. Click a search result to make a call. If the contact has several phone numbers, click the right arrow icon to view and select the number to call.
- Starred contacts: Click the Starred tab above the number pad to view your starred contacts. Hover over the contact and click the phone icon to call them.
- Click the Caller ID drop-down menu to change the outbound caller ID number. While in a call, your in-call status is synced to any desk phones assigned to you.
Note: Review the features and limitations of your outbound caller ID number. - Use the in-call controls.